From Applicant to Alumni: Automating the Full Employee Lifecycle on ServiceNow

Every employee has a journey. From their first application to their last day, and often beyond. Too often, that journey is stitched together with disconnected tools, manual handoffs, and gaps that frustrate employees and slow down departments.

In this session, we'll walk through how ServiceNow supports the entire employee lifecycle on a single platform: candidates get a guided experience through Applicant Center, new hires are onboarded and day-to-day needs are resolved through Employee Center, and career growth is powered by Talent Development, including Career Hub for employees to explore paths and build skills, Manager Hub for coaching and team development, and Leader Hub for workforce-level visibility. When employees eventually move on, Alumni Center keeps the relationship alive, turning departures into an ongoing talent pipeline and brand advocacy channel.

In just 15 minutes, you'll see how these pieces connect into one continuous, AI-powered experience and walk away with ideas for closing the gaps in your own employee journey today.