About This Session
The best conference conversations often happen outside the formal sessions, when attendees share what is working, challenge one another’s thinking, and make connections that continue long after the event ends.
Open Service Community (OSC) brings that experience online twice every week. Our free, global meetups welcome anyone interested in service management, ServiceNow, ITIL, AI, leadership, customer experience and the changing world of work.
In this fast-paced introduction, Lisa Schwartz will share what makes OSC different, how its community-driven 20/20/20 format turns attendees into active participants, and how you can join the conversation. Come discover a welcoming place to exchange ideas, learn from fellow practitioners, and get your weekly dose of conference...all year long.