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Rampriya is the person teams go to when complex ServiceNow problems need real-world solutions. As a ServiceNow Architect and Community MVP, she blends deep platform expertise with a passion for automation, AI, and CSDM to help organizations actually use their data instead of drowning in it. Known for turning messy processes into elegant workflows, she’s also a natural teacher who brings clarity, energy, and a little fun into every room — whether she’s building Employee Centers, launching Virtual Agents, or leading community learning through puzzles and hands-on labs.