Shamma Negi

Shamma Negi

Agentic AI Journey

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I am Shamma Negi (ServiceNow CTA). I am technical Architect working on servicenow from.last 13 years

Sessions

AI Transformation Journey

nullStack Beta • July 23, 2026

How AI has evolved in ServiceNow. We started from workflows then flows then move towards intelligence and then mo e towards nowassist and then towards Agentic AI